PRIVACY POLICY

The privacy policy below outlines the information that Luna Rose Events & Weddings may ask you to provide and how we store personal information. Luna Rose Events adheres to the Data Protection Act (2018) see more here: www.gov.uk/data-protection

HOW WE USE YOUR INFORMATION

Luna Rose Events & Weddings will only request information relevant to your inquiry and essential for the mailing list. All information is confidential and only used by Luna Rose Events & Weddings, and if necessary, our 3rd parties, Luna Rose Events & Weddings, will use the information for an internal record keeping and follow-up with requests. Luna Rose Events & Weddings may use your email address to send you information on promotions and new products if you have signed up for the mailing list.

If you have signed up to our mailing list, we will hold your data indefinitely, but you can request to be removed at any time, and if so we will remove your information from our systems within seven days.

YOUR INFORMATION

You may request to see any information that we hold regarding yourself at any point under the Data Protection Act (2018) Luna Rose Events & Weddings will not share your information with any third party. If you have given us prior permission to hold your data, you may change your mind at any time. Also, if you believe we may be holding incorrect data you can ask us to update and we will do so promptly.

The information that Luna Rose Events & Weddings collects using the contact form is listed below as:

Name
Contact information – email/phone number
Wedding/event details
Other relevant information

The Contact Us form on our site is from WIX. Any data collected is sent directly to us. And to the email address natalieryan@lunaroseevents.com. we do not share this information with third parties. It is sent to me, saved securely on a private system and then used by only Natalie Ryan to contact you regarding your inquiry. The time we keep it for will be based on whether you use our services. If you do not use our services, we will delete all correspondence and data on our devices within the date of your planned event or wedding. If Luna Rose events and wedding services are used, we will keep your information for two years. Any reviews or photographs of your event or wedding (with approval from you) will be kept unless notified to remove them.

ANALYTICS ON OUR SITE

Luna Rose Events & Weddings uses Visitor Analytics to learn how and where our visitors view our site however, we do not collect any personal data or URLS of the user and, therefore, do not track WHO has been on the site. We also have the VR pixel installed, this is to engage and promote our services to those seeking an event and wedding planner.

Google Analytics- we use this to keep up to date with our website and see what is attractive to our visitors; we collect the location of users, how many have visited, and what parts/pages of the site; no personal identification is collected.
Facebook Pixel - we use this to help potential clients and customers find our website easily. We do not collect any personal data.

DO WE SHARE OUR DATA? AND WHO WITH?

Gmail – Luna Rose Events uses Gmail to contact clients via email; we use a 2-step- verification in order to gain access to any information- for more information, please visit. https://policies.google.com/privacy

Google Workspace (by Google) - we use Google Workspace and our IT Systems to keep your personal information stored safely all files are encrypted and made only accessible by Natalie Ryan.

Aisle planner: we use aisle planners for our wedding clients; we abide by the aisle planner privacy policy see HERE

Newsletter/subscription email - Ascend tools by Wix. This helps me keep all my subscribers up to date using my newsletter and email subscription. This only collects the personal data of those who have submitted a Contact Me form or a subscription for visitors it collects location & page views on the site.

SOCIAL MEDIA & BLOG POSTS

Facebook- our Luna Rose events page is kept up to-date and full of our offers. If we are lucky enough to work with you and provide our services to your event or wedding day. We will only share photos or personal information with your written consent and approval. We never use your full name on any of our posts, inc Pinterest, Instagram and our blog pages and posts.

Instagram – Just like Facebook, we would not share any of your information, photos or videos of your wedding day/ event without written consent.

Pinterest – we love to share all the events we've worked on on our Pinterest again. This is only with my client's written consent.

Luna Rose Blog posts-Writing a blog is something Luna Rose Events loves to do! Sharing your special moments, clients who want to be part of any blog posts will have signed written consent to share any images/videos and details of their day.

YOUR RIGHTS OVER YOUR DATA

You have the right to request the removal of any images/videos or details of your day; we love being able to share all the couples and clients we have worked with. However, we fully understand you may want to keep this private; we kindly ask you to consider how we love to share our creations and show future potential clients what we're all about.

For any more information or to request the removal of personal details either on our files or website/social pages please email natalieryan@lunaroseevents.com or call 07449341170

Our aim is to remove those requested within 72 hours.

DATA BREACHES

Luna Rose Events & Weddings cares about all our clients and website visitors; we do not share your information with third parties unless written consent has been made. Should a breach happen, we will assess and do our best to rectify it and notify you as soon as possible if this is applicable and law-abiding. Our next step with serious breaches is to inform the ICO within 72 hours to adhere to GDPR laws & Regulations.

Hi, Natalie Ryan here, owner of Luna Rose Events & Weddings -I want to reassure my clients and website visitors that you are safe, I abide by GDPR LAWS and the DATA PROTECTION ACT 2018. I hope my privacy policy has given you a confident insight into how I manage & store your data. Please do not hesitate to contact me for more information at: natalieryan@lunaroseevents.com.